Terms of Use, Licence and Disclaimer

These terms set out the basis on which we supply Business OS and the responsibilities that stay with you, the person or business using it.

By buying, copying, downloading or using Business OS, you agree to these terms. If you do not agree, do not use it.

Business OS is a configurable Notion template and guide system. It can help you organise work, knowledge, processes and AI-assisted workflows. It cannot decide whether a particular setup is lawful, secure, compliant or suitable for your business — that judgement stays with you.

The Product is intended for business and professional use. Where you buy as a consumer, nothing in these terms removes or reduces the statutory rights you cannot lawfully be asked to give up.

Business OS is sold through Lemon Squeezy and/or the Notion Marketplace, each acting as the merchant of record for the sale. The seller’s terms govern the purchase itself — including payment, tax and refunds — while these terms govern your use of the Product. Where these terms conflict with the seller’s checkout terms or another signed agreement we supply, that other agreement takes precedence for the matters it covers.

We grant you a limited, non-exclusive, non-transferable and revocable licence to use and adapt Business OS for your own personal or internal business operations, subject to any terms attached to your purchase.

Your team may use the system inside your authorised workspace, for your own operations. Any wider client, contractor, multi-company or resale use must be expressly permitted by your purchase terms.

Unless your purchase terms expressly allow it, you must not:

• resell, sublicense, share or redistribute the Product or a substantial part of it;
• share purchase credentials, licence keys or paid guide access outside your authorised account;
• publish the source template, guides, agent instructions or paid assets for others to copy;
• present our material as your own product; or
• use the Product or guides to build a competing template or system for resale.

We may suspend or end your licence if you breach these restrictions.

Business OS, its guides, structures, agent instructions and assets are our intellectual property and remain owned by us. Your licence does not transfer ownership of anything to you. Content and data you add to your own workspace remain yours.

Business OS is a starting point, not a finished, compliant system. You are responsible for how you set it up and use it, including:

• deciding what information you add, and having a lawful reason and permission to store and process it;
• configuring workspace, page, database, guest and agent access, and granting the least access needed;
• reviewing the privacy, security, retention and contractual terms of Notion and any connected service;
• keeping appropriate backups and choosing your own retention periods;
• testing formulas, automations, imports, permissions, agents and integrations — including ordinary, incomplete, boundary and duplicate cases — before you rely on them or enable schedules and unattended triggers;
• training the people who use the system;
• reviewing AI-generated work before it affects a customer, employee, supplier, contract, payment or public communication;
• keeping passwords, API keys, tokens, recovery codes and other secrets out of ordinary Notion pages (Business OS is not a password vault); and
• meeting the legal, regulatory, tax, employment, privacy and security duties that apply to your business.

Only add sensitive, regulated or special-category personal data once you have assessed the legal, contractual and security requirements. If that assessment has not happened, do not add the data.

AI can produce output that is incorrect, incomplete or misleading, even when it sounds confident. Treat every AI output as a draft until a person with the right knowledge has checked it. A successful test run is not a guarantee that future runs will behave the same way.

Keep a person in control of anything that matters: public messages, contracts and legal commitments, hiring and employment decisions, payments and pricing, security and access decisions, confidential client work, and anything that could materially affect a person or business.

Business OS, its guides and any AI-generated output are provided for organisational and educational purposes only. They are not legal, tax, accounting, financial, HR, data-protection, cybersecurity or other regulated professional advice, and nothing in them certifies that your workspace is compliant, secure or appropriate for any particular jurisdiction, industry, client or category of data. Take advice from a suitably qualified professional when a decision depends on those areas.

Our guides, recommended approaches and suggested workflows reflect our own experience and opinion. They are provided for guidance only; how you apply them, and the results, are your decision and your responsibility.

Business OS runs on Notion and may connect to services such as email, calendar, Slack, Google Drive, CRMs or custom MCP servers. Those services are provided and controlled by third parties. Their availability, plans, permissions, features, security and data handling can change at any time. You are responsible for reviewing each provider’s current terms before you enable or rely on a connection. We cannot guarantee the availability, accuracy, security or continued compatibility of Notion or any other third-party service.

Business OS is supplied as a configurable template, on an “as is” and “as available” basis. Results depend on how you install, configure, maintain and use it.

A duplicated template is a snapshot of the version available when you copied it. We may correct, replace or retire template content and guides, and current product guidance is delivered through our guide system where your plan and connection allow. Unless your purchase or support agreement says otherwise, we do not promise that every workspace will update automatically.

Support questions can be sent to notion@bettercreating.com. Do not include passwords, tokens, licence keys or confidential client data in a support message.

To the fullest extent permitted by law, we exclude all warranties, conditions and terms implied by statute or common law, including any implied terms as to satisfactory quality, fitness for a particular purpose and reasonable skill and care.

We do not warrant that the Product will meet your requirements, produce any particular result, be uninterrupted or error-free, or prevent data loss, permission mistakes or incorrect AI output. You are responsible for the business decisions, data, access, backups, security, compliance and outcomes that arise from your configuration and use of the system.

Nothing in these terms limits or excludes our liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation; or
• any other liability that cannot lawfully be limited or excluded.

If you are a consumer, this section does not affect your non-excludable statutory rights.

Subject to the above, and to the fullest extent permitted by law:

• we are not liable for loss of profit, revenue, savings, business, goodwill, opportunity or data, or for any indirect or consequential loss, however it arises; and
• our total liability arising out of or in connection with the Product and these terms — whether in contract, tort (including negligence), breach of statutory duty or otherwise — is limited to the total amount you paid us for the Product in the 12 months before the claim arose.

You agree to use Business OS in line with these terms and applicable law. You are responsible for any loss or claim that arises from your use of the Product in breach of these terms.

These terms, and any dispute or claim arising out of or in connection with them (including non-contractual disputes), are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction.

If you are a consumer, you may also be entitled to bring proceedings in the country where you live and to rely on the mandatory consumer-protection rules of that country.

If any part of these terms is found to be unenforceable, the rest continues to apply. Our failure to enforce a term is not a waiver of it. We may update these terms; the version in force is the one published when you buy or renew. We may transfer our rights and obligations under these terms; you may not transfer yours without our consent.